Q: What is JobDefender.com?
A: JobDefender.com is an innovative job protection service designed to help you protect yourself from the threat of job loss, and achieve greater job security through training, education, legal support, and unemployment insurance. JobDefender is also designed to help you find a new high paying job if you are out of work or unhappy in your current job, by giving you access to advanced resume creation and submission tools, salary reports, career advice, and employee best practices information.
Q: What will I receive if I become a member of JobDefender.com?
A: As a JobDefender.com member, you will receive exclusive ‘members only’ access to our benefits and features control panel, which is available through a private login access on this site. You will also be given a unique membership number, and unrestricted access to all of the JobDefender.com tools and resources. For a complete list of membership features, click on the ‘Features’ link from the top menu.
Q: How do I access the program benefits?
A: To access your benefits, simply log in to the members only portion of the website. You'll need your account email address and password to login. If you have forgotten your password, click on the ‘Forgot Password?’ link on the Member Login page.
Q: Is there a trial membership period? How does it work?
A: Yes, we’re currently offering a 7 day free trial when you sign up for JobDefender.com, so that you can try out the benefits of the service without paying to make sure they’re right for you. After the trial period ends, if you wish to keep the program, do nothing and we’ll simply keep the service activated and start billing your preferred method of payment on a monthly basis. Or, if you decide the service is not for you, simply cancel before the end of the trial by logging in to your account and cancelling from the ‘My Account’ page.
Q: Can I cancel my program if I decide it's not for me?
A: Absolutely. There is no long term contract associated with the JobDefender.com service, so you can cancel your membership at any time. To cancel, simply login to the members only portion of the website, and navigate to the ‘My Account’ page. If you’re having trouble canceling your account, contact us right away and we’ll help you out.
Q: Can I cancel parts of my program benefits?
A: No, each program is a complete package of benefits designed to work together to assist our members. Unfortunately, we cannot separate out specific benefits from the total package.
Q: How do I change my address on file?
A: Once you become a member, you can login to your account at any time and use the ‘My Account’ page to update your personal membership information, including address, phone number, billing information, and more.
Q: Is the JobDefender.com website secure?
A: Yes. We use Secure Socket Layer (SSL) to protect your credit card information from unauthorized access. When you place an order online and provide required credit card information, the SSL scrambles or encrypts your information before it is sent to us over the Internet. This protects your credit card information from being read while it is transferred through cyberspace. When we receive your order, the information is kept encrypted until we are ready to process your request. In addition, we meet all of the stringent requirements of the Verisign™ security seal for all online transactions.
